Adalace and Ada AI product demo videos

Narrator: This is the part of salon software that honestly feels kind of insane. A new client can literally text the salon like a normal person, and Ada the AI can handle the booking. This is Adalace, next-generation salon software with AI built in. Ada can do the work inside the software for your clients or your staff.

Client: Was recommended Isabella, when can she give me a haircut tomorrow?

Narrator: Instead of making her call, download an app, or fill out a booking form, Ada vets new clients however you want. No phone call, no front desk back and forth, no missed client. Ada checks the real salon calendar and sends back actual open times with Isabella. Then she creates the appointment — you can see the rainbow outline, that's Ada. New client, Casey Smith. Women's haircut. That's what makes Adalace different.

Narrator: Our vision was that every client should have your salon's AI on iMessage. No app, no login, just text. Ada can book appointments, vet new clients, recommend add-ons, reschedule, answer questions, and follow up automatically, 24 hours a day, 7 days a week.

Narrator: In this example I'm Kelly, and I want a women's haircut. Immediately Ada creates me as a new lead inside the software, then starts the conversation. She asks for my name and how long my hair is, and as I answer she builds my client profile.

Ada: What type of hair do you have? And what kind of stylist personality are you looking for?

Narrator: Those are the exact vetting questions written on this service. Based on the answers, Ada recommends the two best stylist matches on her own, explains why each one is a good fit, and lets me choose. I make my selection, she checks availability, and she offers the next open times. Just like that, I'm booked on the calendar with the right stylist.

Narrator: This isn't online booking. This is agentic AI making intelligent decisions the same way your best front desk manager would. Every client gets a salon veteran available by text, 24 hours a day. That's the future of salon software.

Narrator: This is a mic-drop moment for the salon industry. Only Adalace has agentic AI that can vet new clients, match them with the right stylist based on their hair, preferences, and personality, then add and book them — all on its own, through text. An AI as capable as your best salon manager and as knowledgeable as a salon veteran.

Narrator: In this demo: create AI booking instructions, write stylist personalities, specialties, and bios, then text Ada as a brand new client.

Narrator: On the services page, open Women's Haircut and look at the AI booking instructions. Think of them as training a human receptionist: how should they vet a new client, what questions should they ask, what information matters before booking. That's entirely up to you as the owner.

Narrator: Here, the goal is matching every new client with the best stylist. So the instructions tell Ada to ask about hair type, plus the personality and gender they prefer in a stylist, then present the two best matches with bios and let the client choose before booking. Every service can have completely different instructions.

Narrator: On the staff page, you write each stylist's specialties, personality, experience, hobbies, and anything else you want Ada to know. You decide what makes each stylist unique, and Ada uses that every time she books.

Staff: Master in blonde hair, world renowned for blondes. Bubbly, thoughtful, loves to have fun and laugh.

Narrator: Now, a brand new client texting the salon. No app, no login, just text. I'm Kelly, I want a women's haircut. Ada creates me as a new lead, asks for my name and hair length, builds the profile, then asks the vetting questions written on that service.

Ada: What type of hair do you have? And what kind of stylist personality are you looking for?

Narrator: Based on those answers she recommends two stylists, explains why each is a fit, and lets me choose. I pick, she checks the calendar, and I'm booked with the right stylist. This isn't online booking. This is agentic AI making the same call your best front desk manager would.

Narrator: You've never seen AI do this inside salon software. Let's start by finding my subscription. Instead of searching through the software myself, I can simply ask Ada to take me there.

Staff: Where can I see my subscription?

Ada: Sure, Isabella — I opened the Subscription page for you. You can find it under Settings → Business → Subscription.

Narrator: It changed the page and helped me find exactly what I was looking for.

Staff: Write a new description for our women's haircut.

Narrator: So clients understand exactly what they're booking online and with Ada through text. Ada writes the description and updates the service. Double-check the services page: the new copy is there.

Staff: Find a client named Bradford. Open his profile so I can change his last name.

Narrator: She opened the profile and made the change. Next, a stylist running ten minutes behind can have Ada text the client — or every client on today's schedule.

Narrator: Then update the business description: clients should use the side door and follow the ramp when they arrive. Test whether Ada understands it.

Client: Which door should I use when I get there?

Ada: Use the side door and follow the ramp.

Narrator: Finally, create Bradford's next three appointments, each spaced four weeks apart, afternoon only. Ada asks whether 4 p.m. works for all three. Confirm. All three land on the calendar.

Narrator: Salon software isn't just another scheduling tool. It's AI as capable as your best manager and as intelligent as a real person.

Narrator: This, inside salon software? Let's start by finding my subscription. Instead of searching through the software myself, I can simply ask the AI to take me there.

Staff: Where can I see my subscription?

Ada: Sure, Isabella — I opened the Subscription page for you. You can find it under Settings → Business → Subscription.

Narrator: Perfect. It changed the page and helped me find exactly what I was looking for.

Narrator: I last saw her about eight weeks ago. For this service, I created specific AI booking instructions explaining what to do when a client is outside a normal hair extensions maintenance window.

Staff: If the appointment falls more than 8 weeks after their last extension service, treat it as outside the normal maintenance window.

Narrator: When a client is overdue, Ada should ask additional questions to make sure she reserves the correct service. That's the whole configuration: a text box on the service.

Narrator: A move-up of her extensions is not the correct appointment for Kelly. Because she is overdue, Ada should follow the booking instructions and ask more questions.

Ada: Since it's past the 8-week window, are either rows slipping, lifting, tangled, matted, uncomfortable, or really grown out?

Narrator: Ada recognized the phone number, found the client profile, reviewed the previous appointment, determined she was outside the normal maintenance window, and read the booking instructions in a few seconds. Based on those instructions, Kelly may need a complete removal and reinstall for both existing rows. Choose that appointment and ask Ada to book it.

Narrator: On the staff page you write each stylist's specialties, personality, experience, hobbies, and anything else you want Ada to know. You decide what makes each stylist unique, and Ada uses that information every time she books.

Staff: Master in blonde hair, world renowned for blondes. Bubbly, thoughtful, loves to have fun and laugh.

Narrator: The field says the AI concierge uses this for context. Change a sentence here and Ada recommends someone different tomorrow.

Narrator: Based on my answers, Ada recommends the two best stylist matches completely on her own. She explains why each stylist is a good fit and lets me choose.

Ada: For wavy hair I'd look at Tomika, great with women's cuts and a fashion-y eye, or Destin, big personality, very experienced with waves. Who feels better?

Narrator: I make my selection. Ada checks availability and immediately offers the next open appointment times. Just like that, I'm booked on the calendar with the right stylist. This isn't online booking. This is agentic AI making intelligent decisions the same way your best front desk manager would.

Narrator: In this scenario I'm the client. I already have an appointment booked, but I'm going to text Ada and cancel because I'll be traveling. I'll also mention that I'll be back in August.

Client: I need to cancel — I'll be traveling. I'll be back in August.

Ada: Safe trip. I'll check back in August if I don't hear from you first.

Narrator: Look inside the software. Ada automatically created a rebooking follow-up for August 6th and included the exact reason she should reach back out. Nobody had to create a task. Nobody had to set a reminder.

Narrator: Ada understood the conversation and handled everything intuitively on her own. It's as smart as a human. Fast-forward to August 6th. The client receives a text reminding them they're back from the trip and it's time to schedule.

Ada: Hey :) it's August 8th, wanted to see if you're back from that trip. I have that exact 2:00 PM for you with Isabella Friday.

Narrator: Ada catches the client at the perfect time, starts the conversation, and helps them find an appointment.

Staff: Write a new description for our women's haircut.

Narrator: So clients understand exactly what they're booking online and with Ada through text. Ada writes the description and updates the service. Double-check the services page and the edit-service modal: the new copy is actually there.

Narrator: Adalace can create a reminder, nudge a client through text, and get them rebooked completely on its own. Around 10 to 20 percent of clients leave without pre-booking, for all kinds of reasons.

Narrator: I'm the client. I already have an appointment, but I text Ada and cancel because I'll be traveling, and I mention I'll be back in August.

Client: I need to cancel — I'll be traveling. I'll be back in August.

Narrator: Inside the software, Ada automatically created a rebooking follow-up for August 6th with the exact reason saved. Nobody created a task. Nobody set a reminder. She understood the conversation and handled it on her own.

Narrator: Fast-forward to August 6th. The text arrives: you're back from the trip, it's time to schedule. Ada catches the client at the right moment, starts the conversation, and books the appointment entirely through text — no login, no staff. On the calendar, they're booked for August 7th. What used to take an enterprise CRM is built into the salon software. No other salon software does this.

Narrator: Clients want an easy way to book, but complicated appointments still need professional guidance. Only Ada gives them both.

Client: I need my extensions moved up, and I want to go fully blonde.

Narrator: Ashley texts on Sunday. Extension move-up is Hannah's work. Going fully blonde is Isabella's specialty. Traditional online booking falls apart here, and this used to require staff during business hours.

Narrator: Ada reads your stylists, their specialties, and your services. On the staff page you write a bio for each person, so she has context. Hannah specializes in hair extensions. Isabella is a master stylist who specializes in blonde hair.

Narrator: Ada understands Ashley wants to go from highlighted brown to fully blonde, and that her extensions need a different specialist. In less than two minutes she coordinates both into one appointment. Clients get an easier experience, staff save time, and the business books more.

Narrator: When a client is overdue for hair extensions, most salon software would let her book the wrong appointment. Here's how Ada prevents that.

Narrator: I'm Kelly. I last saw Isabella on May 26th, about eight weeks ago. On this service there are AI booking instructions for what to do when a client is outside a normal extensions maintenance window: ask more questions and reserve the correct service.

Client: I need to book my extension move-up with Isabella.

Narrator: A move-up is not the correct appointment. Because she is overdue, Ada follows the instructions and asks more questions.

Ada: Are rows slipping, lifting, tangled, matted, uncomfortable, or really grown out?

Narrator: Ada recognized the phone number, found the profile, reviewed the last appointment, saw she was outside the maintenance window, and read the booking instructions in a few seconds. Kelly may need a complete removal and reinstall for both existing rows. Book that. Each extension service is one row, so Ada reserved removal and reinstall twice, giving Isabella enough time for both, and wrote appointment notes so Isabella knows one row is slipping before Kelly arrives.

Narrator: That's salon software you already know, with AI built into the platform — like giving every client and every staff member access to your best salon manager.

Narrator: Real talk. Your salon should be answering clients in seconds, 24/7. But it's not. The future is every client having an AI for your salon right on iMessage. That's why we built Adalace. Inside Adalace is Ada, your salon's AI assistant that clients can text.

Narrator: Ada doesn't just answer basic questions. She understands your services, prices, durations, staff, and calendar.

Narrator: This is Kelly, a new client. She texts because she wants to book with Isabella. She wants a women's haircut, but she also wants her hair brighter, more dimensional, and low maintenance. She has no idea what service that is. Clients never know if they need full color, highlights, balayage, a consultation, or just a haircut. Normally the front desk has to text back and forth, explain services, check the stylist, check the calendar, and hope they book it correctly.

Client: Something brighter, but that grows out naturally.

Ada: That's balayage — with Isabella.

Narrator: Because Kelly wants brightness, dimension, and a softer natural grow-out, balayage makes more sense than full color. Ada explains it, Kelly confirms, Ada checks Isabella's real availability, and books it. Booked correctly. Priced correctly. Done in two minutes on a Monday. No app. No login. That's Adalace.

Narrator: If you're a salon owner with booth renters, Adalace is one of the only platforms that can process a multi-merchant sale in one transaction. During onboarding we help each booth renter set up their own payment processing. Their money goes directly into their own bank, automatically.

Narrator: You can mix employees and contractors. Here, Isabella is an employee and Hannah is a booth renter. Creating the appointment is easy: Isabella is performing a facial, Hannah is performing full highlights. Booth renters can also sell products they personally own; otherwise products belong to the business.

Narrator: At checkout you can add any number of contractors or employees. The software separates employee services, booth renter services, and commissions to each person's bank with one client card. Multi-merchant transactions require a card on file. And the platform includes an AI that can do everything your front desk staff can do.

Narrator: You run a salon. Here's how Ada brings your clients back. Watch what happens when a client checks out without rebooking. Hours later Ada sees the stylist did not rebook, and she automatically creates a reminder to follow up the next day.

Narrator: Inside Adalace, every service has a customizable rebooking interval. That gives Ada context on when your business typically wants clients to return. A men's haircut is six weeks.

Narrator: The next day Ada follows up and asks if they'd like to schedule their next haircut six weeks out.

Client: I'd like the August 31 appointment at 11 a.m.

Narrator: With one text, Ada books it. That's one of more than 20 follow-up scenarios she can manage.