Ada, the AI Assistant Salon Staff Can Text, by Adalace

    Ada for your team

    Your staff text her
    like a coworker.

    “I'm running behind, text Jenna and book her.” Ada pulls the history, finds the slot, sends the text, and puts it on the calendar. All of it takes about thirty seconds, and your stylist never puts the scissors down.

    Real footage

    Watch her work a real floor.

    Screen recordings, not mockups. Each one explains the mechanic underneath.

    You write who each stylist is

    Narrator: This is a mic-drop moment for the salon industry. Only Adalace has agentic AI that can vet new clients, match them with the right stylist based on their hair, preferences, and personality, then add and book them — all on its own, through text. An AI as capable as your best salon manager and as knowledgeable as a salon veteran.

    Narrator: In this demo: create AI booking instructions, write stylist personalities, specialties, and bios, then text Ada as a brand new client.

    Narrator: On the services page, open Women's Haircut and look at the AI booking instructions. Think of them as training a human receptionist: how should they vet a new client, what questions should they ask, what information matters before booking. That's entirely up to you as the owner.

    Narrator: Here, the goal is matching every new client with the best stylist. So the instructions tell Ada to ask about hair type, plus the personality and gender they prefer in a stylist, then present the two best matches with bios and let the client choose before booking. Every service can have completely different instructions.

    Narrator: On the staff page, you write each stylist's specialties, personality, experience, hobbies, and anything else you want Ada to know. You decide what makes each stylist unique, and Ada uses that every time she books.

    Staff: Master in blonde hair, world renowned for blondes. Bubbly, thoughtful, loves to have fun and laugh.

    Narrator: Now, a brand new client texting the salon. No app, no login, just text. I'm Kelly, I want a women's haircut. Ada creates me as a new lead, asks for my name and hair length, builds the profile, then asks the vetting questions written on that service.

    Ada: What type of hair do you have? And what kind of stylist personality are you looking for?

    Narrator: Based on those answers she recommends two stylists, explains why each is a fit, and lets me choose. I pick, she checks the calendar, and I'm booked with the right stylist. This isn't online booking. This is agentic AI making the same call your best front desk manager would.

    You write who each stylist is

    “Master in blonde hair, world renowned for blondes. Bubbly, thoughtful, loves to have fun and laugh.” That's the whole configuration.

    Three minutes inside the staff assistant

    Narrator: You've never seen AI do this inside salon software. Let's start by finding my subscription. Instead of searching through the software myself, I can simply ask Ada to take me there.

    Staff: Where can I see my subscription?

    Ada: Sure, Isabella — I opened the Subscription page for you. You can find it under Settings → Business → Subscription.

    Narrator: It changed the page and helped me find exactly what I was looking for.

    Staff: Write a new description for our women's haircut.

    Narrator: So clients understand exactly what they're booking online and with Ada through text. Ada writes the description and updates the service. Double-check the services page: the new copy is there.

    Staff: Find a client named Bradford. Open his profile so I can change his last name.

    Narrator: She opened the profile and made the change. Next, a stylist running ten minutes behind can have Ada text the client — or every client on today's schedule.

    Narrator: Then update the business description: clients should use the side door and follow the ramp when they arrive. Test whether Ada understands it.

    Client: Which door should I use when I get there?

    Ada: Use the side door and follow the ramp.

    Narrator: Finally, create Bradford's next three appointments, each spaced four weeks apart, afternoon only. Ada asks whether 4 p.m. works for all three. Confirm. All three land on the calendar.

    Narrator: Salon software isn't just another scheduling tool. It's AI as capable as your best manager and as intelligent as a real person.

    Three minutes inside the staff assistant

    One unbroken take: Ada opens a page, rewrites a service, texts a client, edits the business details, and books a month of standing appointments.

    “Where can I see my subscription?”

    Narrator: This, inside salon software? Let's start by finding my subscription. Instead of searching through the software myself, I can simply ask the AI to take me there.

    Staff: Where can I see my subscription?

    Ada: Sure, Isabella — I opened the Subscription page for you. You can find it under Settings → Business → Subscription.

    Narrator: Perfect. It changed the page and helped me find exactly what I was looking for.

    “Where can I see my subscription?”

    She doesn't describe where the page is. She opens it, then tells you the path so you know it next time.

    Watch every demo →
    Access

    Exactly what she can reach.

    AI in this industry is superficial at best. Usually it waits for a prompt and answers a question, and often it simply is not there. We have yet to see a competitor ship something that takes action on its own, and if one has, it is a fraction of the list below. This is Ada's real surface: what she can look up, and what she is allowed to change.

    Appointments

    Search by client, staff, service, status, or date. Full detail on any booking, plus the complete audit history of every change.

    Create appointments. Change status, times, staff, services, or notes.

    Clients

    Search by name, email, or phone. Visit history, spend, average ticket, payment mix, monthly spending.

    Create a client. Update any field on their profile.

    Staff

    Search the team. Working hours and time off for any date range. Appointment counts and sales figures per person.

    Update a staff profile, including which services they perform.

    Services

    Search by name, category, or who offers it. Full detail including the booking instructions Ada follows.

    Create a service and write its description. Update price, duration, rebook interval, and the booking instructions themselves.

    Products

    Search by name, brand, category, price, cost, or stock level.

    Create a product and write its description. Update pricing, cost, category, and stock details.

    Sales

    Search by client, staff, payment method, or date. Full detail with line items, payments, and gratuities.

    Nothing. Sales are read-only on purpose.

    Waitlist

    Search by client, service, preferred staff, status, or date range.

    Add someone to the waitlist with preferred days, times, staff, and priority.

    Messages

    Read any client's SMS thread, or search threads by name or number.

    Send a text to a client, if two-way SMS is on and that staff member has permission.

    Business hours

    The weekly schedule, plus every holiday and modified-hours entry.

    Change weekly hours. Add or remove closures.

    Analytics

    Revenue, tax, tips, payment mix, top services and products, staff performance, new versus returning clients, and who is at risk of not coming back.

    Nothing. Reporting is read-only.

    4:00 AM

    You're sick. Six clients are on your books.

    The old version of this morning is forty minutes of texting from bed, or six people showing up to a locked door. Tell Ada once and she works the whole column.

    She finds each client's next realistic slot, offers to move them to another stylist where the service allows it, texts every one of them, and reports back with who's moved and who hasn't replied yet. The ones she can't place go on the waitlist so they get the next opening instead of vanishing.

    • Every change keeps its audit history, so nothing is silently overwritten
    • Clients who wanted in sooner get told about the freed-up slots first
    • You get one summary text, not six threads to manage
    Control

    You decide how much rope she gets.

    Someone cancels at 4. A waitlist client could come now. Ada doesn't go quiet and she doesn't go rogue. She tells you, at whatever level of approval you set.

    Ask me first

    Ada drafts the move, including who she'd text and which slot she'd use, then waits for your yes before anything leaves the building.

    Some of it

    Let her fill last-minute holes and send reminders on her own. Require a tap from you before a cancellation, a refund, or anything expensive to undo.

    Just run it

    She rebooks, texts the waitlist, and fills the day. You still see every action she took, and you can take the wheel at any point.

    Every Monday

    She coaches each stylist on their own numbers.

    Not a newsletter. Ada can see utilization, prebook rate, retail attach, and which of their regulars are drifting, so the advice is about their column and nobody else's.

    Then she offers to do something about it, which is the part a report has never been able to do.

    M
    Maya R.
    Week of Sep 8
    From Ada
    Utilization
    68%↓ 6 pts
    Prebooked
    41%↓ 9 pts
    Retail attach
    11%↑ 2 pts
    Drifting
    7↓ 3

    Maya, four color clients left without a prebook this week. Want me to text them tonight while the color is still fresh in their heads? Separately, three of your corrections never got Olaplex added. I can put it on their next checkout note so it stops getting missed.

    Text all fourShow me whoAdd the checkout notes
    Social

    You take the photo. Ada does Instagram.

    Text her the after shot or point her at the client gallery. She writes the caption, the hashtags, and the story copy, then queues the week.

    • Pulls from the client gallery or a photo you text her
    • Writes caption, hashtags, and story copy start to finish
    • Queues a week at a time, or posts every single day
    • Nothing publishes until you approve it, unless you say so
    AM@ambersalonDraft
    From Maya's client gallery

    Lived-in blonde that grows out like it was always meant to be there. Balayage + gloss by Maya, four hours well spent. Booking link in bio, or just text us. We answer at 11pm too.

    #balayage#livedinblonde#hairpainting#walnutcreekhair#bayareabalayage#blondespecialist
    QueuedTue 11:00FeedWed 18:30StorySat 09:15Reel
    Proof

    Watch her do it, not describe it.

    Both clips below are unedited screen recordings from inside the product. The second one goes back afterwards and opens the saved record, because a confirmation message is not evidence.

    “Where can I see my subscription?”

    Narrator: This, inside salon software? Let's start by finding my subscription. Instead of searching through the software myself, I can simply ask the AI to take me there.

    Staff: Where can I see my subscription?

    Ada: Sure, Isabella — I opened the Subscription page for you. You can find it under Settings → Business → Subscription.

    Narrator: Perfect. It changed the page and helped me find exactly what I was looking for.

    She doesn't tell you where it is. She takes you there.

    Ask where something lives and the app moves to that page, then she says the path out loud so you learn it: Settings, Business, Subscription. A new hire who gets walked there twice starts going alone. That is the difference between an assistant and a help article.

    • Works on any page a staff member has permission to open
    • She names the path, so the second time nobody has to ask
    • New hires stop interrupting whoever is busiest on the floor

    She writes the service description, then saves it

    Staff: Write a new description for our women's haircut.

    Narrator: So clients understand exactly what they're booking online and with Ada through text. Ada writes the description and updates the service. Double-check the services page and the edit-service modal: the new copy is actually there.

    She writes the copy, then actually saves it.

    Ask for a description of your women's haircut and she drafts one written to sell the service, not to fill a field. Approve it and it lands on the real service. She does the same for products, including ones you have not created yet.

    • Creates new services and products, not just edits to old ones
    • Writes the descriptions clients read when they book online
    • The recording opens the saved record to prove the text stuck

    Next-generation AI agents, built into your Adalace software.

    Ada reminds clients, upsells products, coaches staff, sets custom appointment lengths from each client's history, and much more.

    Ada for Staff

    Autonomous AI agent

    Edit staff calendars
    Run staff text commands
    Update client profiles
    Complete staff tasks
    Answer staff questions
    Spot team opportunities
    Weekly coaching texts
    Post photos to Instagram

    Ada for New Clients

    Autonomous AI agent

    Reply to new leads
    Match service + provider
    Book first visit
    Collect intake info
    Estimate from photos
    Qualify new leads

    Ada for Existing Clients

    Autonomous AI agent

    Book clients by text
    Set right appointment length
    Confirm upcoming visits
    Answer client questions
    Sell add-ons + retail
    Bring regulars back
    Ask for reviews
    Book from social DMs
    Send aftercare follow-up
    Fill cancellations fast

    Ada for Lost Clients

    Autonomous AI agent

    Win back lost clients
    Follow up if not prebooked
    Book clients due soon
    Run lapsed-client follow-up
    Fill empty calendar holes

    Ada for Staff FAQ

    What your team can hand off, and what stays in your hands.

    That's your call, and it doesn't have to be all or nothing. Require confirmation before she acts, let her handle routine things like filling a last-minute hole on her own, or let her run the whole loop. You can change your mind whenever.

    The first generation replaced paper.
    Adalace replaces software.